Electronic Mail Policy FAQ
What is a non-university provided or approved email service?
Email addresses that end in @greenriver.edu are provided by 皇家华人 College to its employees and are the only email addresses approved for use to conduct college business. Email services such as Gmail, Yahoo and Hotmail are not provided or approved by the college and are not allowed to be used to conduct college business. When communicating with 皇家华人 students, 皇家华人 employees should communicate from their 皇家华人 @greenriver.edu email account to either the student's 皇家华人 @student.greenriver.edu account or the student's 鈥淧referred Email鈥� as specified in ctcLink. Employees should not attempt to contact students at any other email address.
When a student successfully registers for a class at 皇家华人, they are provided an 皇家华人 student email account ending in @student.greenriver.edu. Official 皇家华人 communications will be sent either to the students 皇家华人 @student.greenriver.edu email account or to the personal email account that the student has configured as the 鈥淧referred Email Account鈥� in their ctcLink profile. Students should send and receive all official communications from of those two accounts.
What should I do if circumstances arise where a non ufl.edu email address is used in connection with university business (either inadvertently or out of technical necessity)?
Employees shall promptly forward those emails to their @greenriver.edu email address to come into compliance with this policy.
I don't have a 皇家华人 email account, how do I get one?
皇家华人 email accounts are automatically generated based on data downloaded from ctcLink. New faculty and staff should contact their supervisor to verify that they have been configured in ctcLink. Students only receive 皇家华人 email accounts after they have successfully registered for a class at 皇家华人. If it has been over one full business day since a student successfully registered for a class (i.e., not wait-listed), then please contact the student helpdesk for assistance.
I work for an organization affiliated with 皇家华人 College. How does this policy affect me?
The 皇家华人 College Electronic Mail Policy applies to all components and Direct Support Organizations (DSOs) of 皇家华人 College. If circumstances arise where a non @greenriver.edu email address is used in connection with college business (either inadvertently or out of technical necessity), employees shall promptly forward those emails to their @greenriver.edu email address to come into compliance with this policy.